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Client Testimonials

Feedback from clients and executives who have worked with SCALE

Management

The SCALE team has provided our veterinary MSO with lots of ways to accelerate our growth, a deeper understanding of what it takes to define and reach our broader market of customers and ultimately to scale our business successfully. I also am greatly enjoying my SCALE Education subscription as I see the value and applicability of this content in my day-to-day operational and strategic decision making SCALE Education is time well spent.
Sachin Trivedi
Executive Chairman, Pet Pit Stop
Bryn Mawr Dermatology engaged SCALE Marketing last year to conduct a marketing assessment which then led to development of a new website, SEO strategy, paid search strategy, content strategy, and e-commerce plan. Eight months into our relationship our website traffic has grown over 400% and our new patient foot traffic is at an all-time high. The SCALE Marketing team is strategic in their approach and have exceptional expertise in healthcare marketing. They took the time to understand our business needs and provide turn-key marketing execution. I highly recommend SCALE Marketing!”
Scott Burkholder
General Manager, Bryn Mawr Dermatology
SCALE Finance was a life-saver. Their ability to step in and get up to speed on very short notice as interim CFO provided SPCP with stability and continuity during an important transition for our organization. They identified multiple opportunities for improvement along with several areas of risk in our revenue cycle process and led the implementation of cross functional processes and procedures to improve collections in a very short period of time.  SCALE Finance also provided our new CFO with a roadmap for success during his ramp-up.
Eric Lisle
CEO, President & Co-Founder, Southeast Primary Care Partners
SCALE RCM has been a true partner to us as we scale our physician-centric MSO.  They not only helped define and implement a successful billing integration program across our business units, they also sourced permanent in-house leadership to continue the work they started.  We feel confident that we have a best-practice system in place now, and with dedicated leadership at the helm.
Bobby Rouse Jr., CPA
CFO, One GI LLC (A Webster Capital Portfolio Company)
SCALE’s team provided practical and highly relevant expertise that addressed our specific business objectives.  As a team of healthcare operators, SCALE brought pragmatic recommendations to tangibly advance our growth & development initiative.
Alex Aptekman
COO, 360 Behavioral Health (a DWHP portfolio company)
Sing Orthodontics is a different and better company due to SCALE Healthcare Finance. For too long, we flew blind. With the help of SHF, we now have timely, actionable information and metrics with which management can make decisions. This is making all the difference for us.
Jim Usdan
Jim Usdan
CEO, Sing Orthodontics
SCALE RCM’s assessment of an acquisition target’s revenue cycle management department provided us with practical and analytically-driven insight into our future partner’s revenue cycle performance and opportunities for post-close value creation. They completed their work efficiently and allowed us to enter our transaction with conviction around the post-close business plan, as well as a head start on identifying key integration needs and formalizing the integration roadmap.
Innovacare Health Logo
Alejandro Mursuli
Vice President of Finance – Central Florida, InnovaCare Partners (A Summit Partners portfolio company)
SCALE RCM brought us the analytical clarity we were looking for to enhance our revenue cycle and provider credentialing programs.  They were able to efficiently assess current performance, identify tangible opportunities for improvement and propose practical execution plans.  SCALE RCM offers a unique blend of deep revenue cycle expertise, data analytics solutions and broader executive strategy perspective - the revenue cycle & credentialing performance measurement solutions and predictive models they developed helped bridge our billing operations with our executive management’s strategic needs.
Greg Stephan
Greg Stephan
COO, aptihealth
SCALE brought a talented blend of IT and operational expertise to successfully lead our deployment of an end-to-end technology platform uniquely designed to address the rapidly evolving requirements of our COVID on-site and remote testing business initiative.  SCALE is a trusted and knowledgeable partner in managing the full design, development and implementation of our tailored patient engagement, EMR and analytical systems.  Addressing the perspectives of our employer clients, their employees and our clinicians, SCALE’s IT leadership was responsible for establishing the right platform under the urgent circumstances brought on by the COVID pandemic – successfully bringing our new programs to market on-time and on budget.
Heed Health Logo
Brian Stern
CEO, Heed Health
Our engagement supporting the City of Boston on its field COVID-19 positive homeless respite at the Boston Convention & Exhibition Center required us to mobilize quickly and respond with a high degree of flexibility.  SCALE brought a wide range of resources to meet the unique demands of the project and was consistently reliable in managing and executing across the project’s evolving objectives and challenges.  For an engagement that necessitated a high level of trust and execution competence, I could not think of a better partner.
Douglas M. Leech
Douglas M. Leech
Founder & CEO, Ascension Recovery Services
I could not have asked for better partners to help both me and my team take on the many challenges we face providing managerial services to over 550 physicians across 15 states. I would recommend SCALE to any MSO management team looking to materially enhance performance with creative and analytical problem solving discipline.
Barry Tanner
CEO, Physicians Endoscopy (A Kelso Portfolio Company)
The SCALE Team has been an integral partner in taking the vision for my business from aspirational to tangible.  They have guided me through the challenges of establishing a hyperbaric chamber wellness & therapy business from negotiating partnerships to developing a long-term business plan.  I would recommend SCALE Physician Group to anyone with a vision for expanding their healthcare practice into a viable, sustainable, and scalable platform.  They are true partners.
Perla Pojani
Co-Founder & CEO, Worldwide Hyperbaric, LLC

Lenders

SCALE’s ability to work seamlessly with both management teams and investors on a tight timeline allowed us to move towards a closing with certainty and confidence.  Their department by department business due diligence allowed us to understand on a much more granular level areas of risk and opportunity of our investment.  We really enjoyed working with SCALE on this engagement, always felt prioritized, and welcomed its unique level of expertise and differentiated approach to the engagement.
Crestline
Marc Strauss
Managing Director, Crestline Investors
SCALE brings a truly unique and valuable blend of healthcare services, industry expertise, and analytical skills.  Their approach provided us with a clear operational point of view on our portfolio company that advanced our decision-making around pressing funding decisions and prioritizing potential pathways for a restructuring.  I would strongly recommend their services to my peers in the lending community who may need independent operational and strategic insight.
David Check
David Check
Managing Director, BMO

Private Equity

SCALE’s ability to work seamlessly with both management teams and investors on a tight timeline allowed us to move towards a closing with certainty and confidence.  Their department by department business due diligence allowed us to understand on a much more granular level areas of risk and opportunity of our investment.  We really enjoyed working with SCALE on this engagement, always felt prioritized, and welcomed its unique level of expertise and differentiated approach to the engagement.
Crestline
Marc Strauss
Managing Director, Crestline Investors
SCALE brings a truly unique and valuable blend of healthcare services, industry expertise, and analytical skills.  Their approach provided us with a clear operational point of view on our portfolio company that advanced our decision-making around pressing funding decisions and prioritizing potential pathways for a restructuring.  I would strongly recommend their services to my peers in the lending community who may need independent operational and strategic insight.
David Check
David Check
Managing Director, BMO

Clinicians

SCALE’s ability to work seamlessly with both management teams and investors on a tight timeline allowed us to move towards a closing with certainty and confidence.  Their department by department business due diligence allowed us to understand on a much more granular level areas of risk and opportunity of our investment.  We really enjoyed working with SCALE on this engagement, always felt prioritized, and welcomed its unique level of expertise and differentiated approach to the engagement.
Crestline
Marc Strauss
Managing Director, Crestline Investors
SCALE brings a truly unique and valuable blend of healthcare services, industry expertise, and analytical skills.  Their approach provided us with a clear operational point of view on our portfolio company that advanced our decision-making around pressing funding decisions and prioritizing potential pathways for a restructuring.  I would strongly recommend their services to my peers in the lending community who may need independent operational and strategic insight.
David Check
David Check
Managing Director, BMO

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