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About

SCALE Performance Improvement

Within SCALE Healthcare Consulting, the team has expertise in the area of performance improvement and optimization.

Our mission is to position organizations for practical, efficient, and maintainable operations.
Our vision is to empower performance through value creation.

Strategic endeavors centered on performance improvement is a vital component to short and long-term success, growth and sustainability.

Our team of experts facilitate organizations in tackling their most demanding needs to help achieve a more efficient and lucrative future.

The SCALE Difference

Strategy & Expertise

Consultants & specialists have deep healthcare operations background

Solution driven

Efficiency optimization with quantitative analytics, driving proven results

Practical

Niche & focused
Can compete head-to-head with any given consultancy
Often, brought in for 2nd opinion

Process

SCALE Performance Improvement Process

Issue Identification

Identify client needs (wish list) and ideal, tangible future state  
Gather and collect existing data

Deep Dive Interpretation & Gap Analysis

Review information and identify gaps in current state

Intervention & Optimization

Propose interventions as needed for internal / external areas and showcase opportunities for optimization and improvement
Work collaboratively with clients as an influencer, facilitator and overall partner

Recommendation

Provide a data-driven, methodical approach that will achieve goals outlined at outset

Execution & Implementation

Implement suggestions & keep sustainable

Issue Identification:
Identify client needs (wish list) and ideal, tangible future state  

Gather and collect existing data
Deep Dive Interpretation & Gap Analysis:
Review information and identify gaps in current state
Intervention & Optimization:
Propose interventions as needed for internal / external areas and showcase opportunities for optimization and improvement
Work collaboratively with clients as an influencer, facilitator and overall partner

Recommendation:
Provide a data-driven, methodical approach that will achieve goals outlined at outset

Execution & Implementation:
Implement suggestions & keep sustainable

Suite of Services

Optimizing Performance

Our team at SCALE can help healthcare businesses address their most urgent business demands by creating more agile, efficient processes, and build profitability.

Financial Improvements

SCALE offers comprehensive analysis and in-depth expertise to pinpoint cost reduction and revenue-enhancement opportunities.

Design Intervention & Operational Efficiency

SCALE evaluates existing performance gaps and develops select interventions to improve performance. We partner with clients to develop and execute operational efficiencies in clinical and corporate settings to optimize efficiency and enhance overall performance.

Gap Analysis Value Creation

In order to identify opportunity areas and execute gap assessments, SCALE performs issue identification, evaluates current-state processes, performance, and preparedness for maintainable change.

process-on-vm-line

Redefine Existing Processes – Process Optimization

Our experts evaluate companies’ existing business models using our industry expertise across various sectors to design efficient and effective organization structures, financial and reporting frameworks and operating processes.

Program Management

Using SCALE for project and program management enables clients to innovate, quickly execute, build confidence, feel empowered, tackle challenging issues, and produce long lasting and sustainable outcomes.

CASE STUDY:

RCM for a Multi-Specialty Practice

Overview

SCALE began working with a multi-specialty practice with approximately forty providers on a host of performance improvement initiatives. The practice decided that it had insufficient leadership and expertise to improve and turn around its billing operation and so it engaged SCALE to provide all RCM services. In a matter of weeks, SCALE took over the billing function and began improving performance.

Analysis
Identify client needs (wish list) and ideal future state. Establish expectations up front.
Recommendation
Provide a data-driven methodical approach that will achieve goals outlined at outset
Execution
Implement suggestions & keep sustainable

CASE STUDY:

Marquee Case Study

Client Profile

Size 70 +Units
Location Brentwood, TN
Specialty Dental
Lender Client Crestline Management
SCALE was engaged by the client to execute multi-state de novo expansion/relocation. + Private Equity backed optical practice + Relocation of 80+ optical stores from ‘big-box’ in-store retail locations to free-standing medical clinics to increase presence and drive sales growth

CASE STUDY:

Marquee Case Study

Client Profile

Size 70 +Units
Location Brentwood, TN
Specialty Dental
Lender Client Crestline Management
SCALE was engaged by the client to execute multi-state de novo expansion/relocation. + Private Equity backed optical practice + Relocation of 80+ optical stores from ‘big-box’ in-store retail locations to free-standing medical clinics to increase presence and drive sales growth

University Ortho Case Study

Engagement Types

Driving Value Creation

Gap & Root Cause Analysis

Financial Optimization

Redefine Existing Processes/Service Line Re-Organization

Our Mission

Position organizations for practical, efficient & maintainable operations

Our Vission

Empowering performance through value improvements

Performance Improvement Scope

Contact us for a consultation

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