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How We Help Our Clients – SCALE Healthcare
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introduction

Payer Contracting Strategy and Regulatory Research

At SCALE, we understand the complexity and importance of strategic payer contracting and regulatory research in today’s competitive healthcare landscape. Our integrated services provide comprehensive solutions for healthcare organizations seeking to optimize their profitability and position themselves strongly in the market. We partner with growing healthcare providers through ongoing services to respond to any payer issues.

SCALE Payer Contracting Strategy

SCALE Payer Contracting Strategy provides comprehensive payer consulting and contracting services. Payer strategy development identifies opportunities to improve profitability and competitive position through language provisions. Our team offers integral and insightful research to help clients make the most informed decisions for all stakeholders.

We combine decades of experience working for payers, an assertive approach, and use of our extensive industry contacts to produce best-in-class results for our clients. Our analyses include research of market dynamics, opportunities for value-based care partnerships, geographic leverage, and performance metrics to maximize the outcome of the negotiation. Our additional services that we offer provide capacity for ongoing and unforeseen payer matters as needed.

In addition, to support, organize, and manage payer contracts, we can build and implement a Contract Management Solution (CMS) tool – an easy-to-use digital repository of all payer contracts and with support for related business functions. Recurring professional services are provided to support on-going payer contract management which may include:

Initial Assessment:
Strategic Negotiation Support
Contract Maintenance and Professional Services

Contract Management Solution (CMS)

Digital Repository for Managing Payor Contracts
Improve productivity of managing all facets of contract management with SCALE’s Contract Management Solution.
Enhanced productivity in the end- to-end handing of all contract management
  • Creates single, easy to access and use digital repository for housing all payor contracts, appendices, and other related documents.
  • Not person ‘dependent’.
  • Easy knowledge transfer of processes, management and content.
Intuitive user interfaces
  • CMS is designed to easily capture metadata about contracts: key terms,
    pricing, notification protocols, critical dates, coverage, etc.
  • Detailed User Guide and technical documentation provided.
Date triggered ‘action needed’ alerts
  • Users can set-up ‘action’ alert reminders such as 90-days from renewal date, need to schedule penetration test, get updated SOC audit, etc.

Easy report generator
  • Report writer equips users with ability to generate a variety of pre-defined reports or export data into Excel or CSV file.
Captures user comments regarding contract review
  • Discussion Tracker enables capture of user comments and discussion related to contract review and approval process.
Audit function tracks work progress
  • Built-in tracker log provides audit/ checkpoint functions to ensure all appropriate reviews are made and sign- offs are secured.

Enhanced security provisions
  • Secure application with admin oversight module to define which users have access rights to view/read/write.

Seamless modular components
Intelligent Contract/ Data Entry Interface
Master Contract Repository

Secure Access
PDFs of all Contracts/appendices

Admin Functions

Admin Functions

MS Outlook Interface

Meta Data

Contract Component Discussion Tracker
Creating ‘Action Alerts’
Report Writer

Export Data
Export Contracts

Report Writer

Contract Approval Sequencer

Define critical path sequence to secure review & sign-off of all required stakeholders. This intelligent approval sequencer enables users to:

Example: Define physician participation agreement approval review by selecting from drop-downs

Simplify the oversight and management of all payor contracts

Intuitive user interfaces
  • Repository of unlimited payor contracts, amendments, and attachments such as NDA, BAA, Performance Guarantees, etc.

  • Links/tags for cross-referencing critical terms, pricing, effective/ expiration/recurring dates, etc.

  • Documents in PDFformat, convertible to Word.

‘Intelligent’ Capture of Key Terms
  • Smart data entry interface prompts for key terms, conditions, critical dates, required signatories, etc.

  • Ability to add custom fields.

Robust Security Provisions
  • HIPPA compliant

  • 2-factor authentication and e-signature.

  • Configurable user roles and permissions.

Contract Approval Sequencer

Enable users to define a custom contract sign-off sequence, including specification of dependencies and turnaround time frames.

Integration with MS Outlook
  • Application integrated with MS Outlook.

  • Enables triggers to sent ‘Action Needed’ alert emails.

  • Compose, sent and receive contract related emails.

Discussion Tracker
  • Captures user comments related to contract provisions and approval process review.

SCALE Regulatory Research

SCALE’s Payer and Regulatory Research services examine CMS trends, Congressional legislation, and value-based care innovations to inform your business. Additionally, we provide landscape analyses that identify opportunities in healthcare across the country, offering integral and insightful research to make the most informed business and investment decisions. Clients can utilize our research capabilities when considering expansion into new markets through de novo clinics, acquisitions, or when evaluating the impact of new healthcare policies.

Client Profile

CASE STUDY:

Orthopedic MSO Case Study – Payer Contracting Strategy

SCALE was engaged by an orthopedic Management Services Organization (MSO) group to assist with payer contract review, contract strategy development, and contract renegotiation with multiple payers across their Commercial and Medicare Advantage (MA) lines of business.

What Our Client Partners Say

Check out our White Paper: CMS Behavioral Health Program Brings Value-based Care and Health Equity to Mental Health Practices

SCALE Payer Contracting Strategy and Regulatory Research benefits from the extensive collective experience of our seasoned team of healthcare operators, leaders, and executives, providing our clients with an exclusive insider's perspective on the challenges and opportunities healthcare businesses face across the spectrum.

The SCALE Difference

We utilize our extensive national network to give our clients an accurate outlook and overview before deploying capital and making acquisitions in targeted regions.

Payer Research

The payer landscape can vary greatly between states. Our understanding of how payers work in different regions gives our clients an accurate understanding of the possible opportunities and challenges when forming a provider group strategy.

Employers

Employers and employer-sponsored health plans can drive growth in a healthcare market and create new business opportunities. We can help identify partnerships with employers for our clients and project an employer’s total effect on the market.

Competitive Analysis

Understanding your competitors, their services, and the market patient/client population allows for greater ability to adapt to changes in the market and strategize for the future.

Data and Analytics

SCALE utilizes commercial payer data from over 100 million covered lives, employer sponsored plans, and published state and federal reimbursement data. We combine our analysis of the data with interviews and surveys to give our clients a well-rounded view of the market.

Patient / Client Opportunities

We combine use of data with surveys and interviews to estimate opportunities with the current patient population and areas for future growth.

Regulation / Policy / Legislation

Government regulations and legislation can be a obstacle to account for in the future but also create opportunities in the market. Our deep experience with analyzing healthcare reforms allows SCALE to give an accurate view of the current environment and likely outcomes.

Download our one-page fact sheet to learn more about SCALE Payer and Regulatory Research.

Download our one-page fact sheet to learn more about SCALE Payer Strategy.

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