SCALE Whitepaper

MSO Operations Predictions for 2021

Continued desire to consolidate physician practices, whether driven independently by physicians or PE-based, creating a need for increased project management and deep domain expertise of nuanced processes
Many growing platforms seeking guidance and clarity regarding how to best structure and scale MSOs, align key stakeholders (e.g., MD retention) and deal with other issues such as cross-state platforms and implications of TIN integration. Platforms are working through the many layers of what integration can, should and should not mean across cultural and core functional domains
Practices failing to keep pace with market changes are facing steep indirect costs via missed value opportunities and gradually being outcompeted – need for strong, coordinated management leadership across key functions as well as sufficient investment in foundational reporting & analytics, technology solutions and branding & marketing
Continued growth in practices seeking to expand their ancillary and care coordination services and looking for ways capture revenue from multiple downstream services, not
just E&M and procedures